We are VERY dissatisfied because we were promised when we bought the car that it would be washed as part of every service. This was not done. As retirees, this is important to us and we were used to having this done at the previous dealership. If Warner has a problem with being able to wash the car as promised, then it is Warner���s problem to be solved, perhaps in another way, such as a coupon for a car wash elsewhere. Merely ignoring what we were promised, even after we returned to talk about the problem, is totally unacceptable. Who would want to return to a business that doesn���t follow through with what is said in order to make a sale? We are very disappointed in our recent visit, and that is saying it in mild terms.
Hi, we regret to hear that your recent experience was anything less than exceptional. We'd like the opportunity to turn your experience around. Please reach out to us at (800) 491-8369 at your earliest convenience to discuss how we can turn this experience into a positive one. Take care!