Green's in Davenport has always given us good service. Employees are personable and polite. I am a little surprised at the length of time required for certain sevices but they have a nice waiting area and most generally never take more time than what was promised. Good servce would recommend to friends.
Sat in the waiting area for 3 hours on initial visit to have them tell me there were clip "missing" around the sunroof. They forgot to tell me car was done...Should I bill them for the 3.5 hours of work I missed out on? Clips had to be ordered. Was never called to schedule when clips came in. I called 2 weeks after appointment to check and they were in. Returned vehicle and left it all day. Some clips were installed. Took vehicle home. Next day sun roof rattling constantly. Apparently no clips were installed on the back side of the sunroof. Just near the mic on the left side? So returned car again. Left it all day. Finally fixed.
I dropped my car off to check my check engine light. My Service Advisor has always done a great job keeping me updated on what needs to be taken care of. He was in the process of getting me a loaner when my car was finished sooner than expected. My Service Advisor took the extra time to make sure everything that was done to my car was covered by the extended warranty we have. Would recommend Green Buick to anybody.