Online appointment texted me back that apptmnt was good, but the link in the text (which I only checked when the service rep said I didn't have an apptmnt) said there was an error. Dustin was kind enough to get me in, but I'm not using online again!
Steve is the advisor that helped me. He kept me 100% informed the whole step of the way. Took care of only fixes that were necessary saved me money and felt that he was 100% honest the whole step of the way he would have given his grandma and mom the same top notch services. Steve is amazing and always a pleasure to work with.
Printer was broke, so checking in took about 25 min. Guys at the front desk were professional and nice. Had over $1000 in repair work done, when i picked up my truck it would have been nice if it would have been vacuumed.
They entire staff worked diligently to resolve our situation. They assisted us through multiple options and seemed to genuinely care as if it were there own situation. It was very pleasant to work with the entire staff.
We had an excellent sales experience with Mark and all of the staff when we purchased our truck. They were friendly, gave us a good deal and treated us very well and kept their promises. This is our 2nd purchase from Donovan and likely not our last. The experience in the service department for the equipment installation was good and finished faster than the estimated timeline.
I went to three different buildings and interacted with staff who were very nice, courteous,and everybody gave service with a smile. While you wait you're offered drinks, snacks and tv to watch. I was very comfortable and service was done in a timely manner. I'm very happy that my son-in-law took me there to get a car and I will send others to Donovan's.
Beautiful dealership, clean, friendly, easy to see and look at all vehicles. Wonderful employees from the salesman Mark Faye to the sales manager Bruce Silsby. We had a wonderful experience in purchasing our new GMC and know we will have excellent service after the sale.