630 Reviews Found
Confirmed Service Customer
You weren���t able to fix my issue and I had no communication from my service rep... didn���t know what was going on with my vehicle! I had to call several times an never received accurate information nor received a call back like I requested!
Sonja C.
CHICAGO
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (219) 865-4400 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
I had a very good experience with Circle Buick. I knew I wanted a new car but just couldn���t make up my mind. I really wanted a blue one and Bob found me one! Thanks Bob! I love it!
Barbara E.
DYER
Business Response
Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
THEY TOOK ME RIGHT ON TIME. RECOMMENDED IF ANYTHING NEEDED TO BE FIXED.
Don L.
CHICAGO
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Robert Tyree was so helpful.He answered all our questions and he's very straight forward and he's what we're looking for.Our transaction with this location was very quick and smooth.We've been too many dealership locations before we finally purchased this car and we didn't like them because they took us around the bush.Robert and this location did a great job! We loved them!!Keep it up!
Gabriel T.
OAK LAWN
Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us!
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Confirmed Sales Customer
James Davis is a great sales associate. This is my 4th car using him and I have a smooth transaction every time One of the best -Akins (I want him to know I sent this he deserves the recognition)
Michael A.
MERRILLVILLE
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting with you again in the future. Take care!
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Confirmed Service Customer
I scheduled an appointment after receiving a recall notice. While at the dealership, the customer rep made me aware of several maintenance items that were overdue. I had those items taken care of along with the recall item.
Louis M.
CHICAGO
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
����very good fast service didnt wait long at all very friendly workers excellent staff
Martin H.
HAMMOND
Business Response
Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
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Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Service Customer
The service was fast and went flawlessly. Justin is always great to deal with.
Andrew K.
SAINT JOHN
Business Response
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Joe Mendez is an excellent sales representative who was very helpful in assisting us determine what our needs were. There was no sales pressure whatsoever and we will definitely recommend Joe and Circle Buick GMC to friends and family. Thank you!
John K.
DYER
Business Response
Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
My second time purchasing a vehicle from you guys, has not let me down.
Adriana G.
EAST CHICAGO
Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
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Confirmed Service Customer
Came in for my first oil change and every one was so nice. The service desk answered all my questions and within a half hour or so the services were done. And the car was washed and the inside of my windshield was washed. Wow!
Frank V.
CHICAGO
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
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Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Confirmed Service Customer
I was greeted right away by the service advisor. Very pleasant lady. Vehicle was taken back right away. Once completed she shared the info with me regarding my service visit.
Dan S.
SAINT JOHN
Business Response
Hello, thank you so much for your high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
My experience was a nightmare I was bamboozled I was lied to I was stolen from and it���s been the worst experience of my life I bought a car from Buick circle that has went out in one week I���ve been searching for the owner every sense if you���re Mr. Wayne and you see this message please call me at 219-359-6522 again my name is Raymond Willis
Raymond W.
GARY
Business Response
Hi, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (219) 865-4400 so we can work towards a resolution.
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Confirmed Sales Customer
This is my third vehicle I have purchased from Circle Buick GMC, Bryan Druktenis is the very best salesman, always answers any questions no matter how busy he is, he takes the time to answer any questions even days after a purchase. I love that Circle Buick makes you feel like family. I will continue to recommend him and also the service department which has always been simply amazing!
Penny S.
HAMMOND
Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
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Confirmed Service Customer
Based on 2 phone calls, they need additional staff to handle emergency repair situations and more courtesy cars. In the end my problem was resolved and I am very happy with the service.
Debra S.
GRIFFITH
Business Response
We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won���t hesitate to reach out to us.
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Confirmed Service Customer
Excellent! All employees are very pleasant, and helpful. Any time I've had a question or concern it was answered or taken care of immediately. I'm waited on promptly every time I walk through the door. Service department is great!!! Have recommended anyone interested in a new or used vehicle visit Circle in Highland.����
Pamela K.
HAMMOND
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Business Response
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!